A couple of things, if you are going to use BE then you will have to turn RSM to manual. Use REGEDT32 to look in HKLM\Hardware\Devicemap\SCSI, then find the SCSI port that you have the device connected to, find the SCSI bus, then the target ID's you are using for the device, in the target ID, look for "identifier" then look at the string data returned from the device. Then examine the Veritas compatability listing to see if that name is listed, the names sometimes don't work out the same by vendor vs the BE equivalent. There are a couple of documents that speak to "troubleshooting a robotic device", pay attention to the SCSI id's in use to avoid conflicts, so you don't end up in a flame concerning what ID's are supposed to be used. I don't use the HP lineup anymore so can't give more details, but there are others using this type of device out there.