I'm not sure what's happened but I cannot connect to one of our media servers. The logon account now gives an 'Access Denied' message and I don't know the details of any other logon accounts. How can I open the monitor ?? There must be some way that I can get into it ??
Make sure all the backup services are running and running on a domain admin account ....except the remote agent service which should be in local system account .
try loging to the server with the backup exec service account and then try to launch the console
Make sure all the backup services are running and running on a domain admin account ....except the remote agent service which should be in local system account .
try loging to the server with the backup exec service account and then try to launch the console
Grant the user rights to backups and the windows service account used to run the backups, "Log on as a batch job and logon as service, create token object etc
If the password is chaged ,update the Backup Exec Services Account password.
This may sound silly but i have seen this happend once before -
Ask your team to see if they have changed any login details for a user, one customer had the same kind of thing and it came down to one of the members in the team changing the password and didnt tell no one
The log on credentials for the BE services were changed to a different account for security reasons a couple of weeks back. I've just changed them back (on both cluster nodes), restarted and Hey Presto! I can now log on the the BE media server console using this log on account. Phew!
Thanks for youir help and assistance on this guys.
