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I want the License keys I have already paid for.

Mr_Angry
Level 2
I have paid for license keys for Backup Exec server for windows.
 
2 Weeks later I still do have anything from Symantec but the reciept as they have taken the money.
 
I can supply my order and date bought if needed.
2 REPLIES 2

Mr_Angry
Level 2

Well, no suprises, no one from symantec can help me.

 

No email address to send to, no help in the forum.

 

No support what so ever.

 

Just take the money, do not give the license keys paid for and cannot get help from Symantec.

 

I just want my money back so I can buy a product that is actually supported by the vendor.

 

I repeat my problem, I have bought Backup Exec for Windows + an Exchange license. The money has been taken from my account but I have recieved no license keys and cannot find anywhere where this product is supported.

 

 

Steve_W_
Level 6
Employee Accredited

If you call 800-327-2232, you should be able to get your serial numbers which you will need to convert to license keys using the license portal.

 

https://licensing.symantec.com/acctmgmt/index.jsp 

Message Edited by sw-symc on 07-01-2008 05:47 AM