I have an Exabyte 1x10 which was working fine with W2K SP4. Now the library is showing offline.
The library functions fine if using the Exabyte tools to run tests.
I have used the Exabyte document for configuring a 1 x 10 to play nice with Backup Exec
I have been through reinstalling Backup Exec.
I have been through http://seer.support.veritas.com/docs/255501.htm
I did notice the following in Bediag:
Scsi Address
Prt :Bus :Tar :Lun Attributes
------------------- -------------------------------------------------------------------------------
0001:0000:0002:0000 Device Name "\\.\MediumChanger0"
Primary Inquiry "EXABYTE VXA 1x10 1U A109"
Serial Number ""
Device Flags SCSI
Device State 1, Offline, ERROR = 0x00000006 (ERROR_INVALID_HANDLE)
0001:0000:0003:0000 Device Name "\\.\Tape0"
Primary Inquiry "EXABYTE VXA-2 2109"
Serial Number "EXABYTE VXA-2 000085149245"
Device Flags SCSI, SN(TYPE 1)
Device State 3, Online
Device IDs 1002, {393686EE-8585-4D67-A28A-8470EB7CE9E8}
Device Name "EXABYTE 1"
Device Type 33619968, "8MM 64K (64K,10,7,E)"
Device Features 0x0009FA7F
Device Element 1003, 0
------------------- --------------------------------------------------------------------------
I can't find any mention of this error in the Veritas KB. Can anyone help? It is getting critical as we can't backup.