Local server backup disabled

[566604368]

The backup of files on the same server (where Backup Exec is installed) is disabled. The error window says that the license is not installed or the Remote Agent is old or incompatible. This was working OK until last Friday. Nothing has changed on that server during the time window.

[Aalok_Pathak_2]

Following guidelines will help in resolving the issue:


1. Stop Backup Exec Services


2. Open a Registry editor (Start > Run > Regedt32).


3. Navigate to

\HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\Backup Exec\Engine\NTFS.


4. Select Edit > Add Value.


Enter ForceBootDrive (this is case sensitive) as the value name. Select REG_SZ as the data type. Click OK.


When the string editor appears, enter the current boot drive. For example, enter C: (the letter C and a colon) if your system boots off the C drive. Do not use a value such as C (just the letter C)


5.Start the Backup Exec services .


TechNote for reference :

http://seer.support.veritas.com/docs/262928.htm

Hope, this will resolve the issue.

[Abhinav_Bindroo]

Assuming the solution provided is correct. Also, there is no response from the customer within 2 days from the last reply by Veritas