Thankyou for your response.
> How many slots does the autoloader have?
8 internal and 1 import/export port. The import/Export slot is a sliding hatch. The 8 internal slots are on a rotating band. The band rotates to the correct slot and pushes the tape out the export slot. Reverse process for import.
> Can you give the exact message you get after performing export/import operation?
I go to the slots under devices. Right click on a slot with a tape in it and select Export. It creates a job which i leave all the defaults and click run now. Under job monitor there is a job running.
At this point an alert pops up.
The box title is "Media Request"
The category name is "Media intervention"
The icon is a big yellow ?
The message is "Please remove the media from the following slots: 1" (note I chose slot 1 for this job)
I click "OK" and the alert goes away and the job completes and the tape is still inside the autoloader.
If I want to remove the tape, I have to open the web management for the autoloader and tell it to export the tape (in this case, from slot 1). Once the tape is removed, I inventory the autoloader and exit the web interface and respond to the alert.
The job completes and all is well.
> Also check if you get any errors in the alerts tab. If so, do describe them.
No errors in the alerts tab.
