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NDMP backup failure Backup Exec 2010 R3 SP1

marcymarc24
Level 4

We are seeing intermittent backup failures when attempting a Netapp backup (ONTAP 7.3.5P5).

The job log is suggesting tape write errors, I have tried hotfix 173790 as well as a drive f/w upgrade and we've changed all our tapes.

NDMP log is below, we have other standard windows agent backups running seemingly without issues now.

Any ideas?

 

NDMP Log Message : DUMP : Network communication error

NDMP Log Message : DUMP : DUMP IS ABORTED

NDMP Log Message : Mover : Tape write failed

NDMP Mover Halted : Media error

Storage device "IBM Tape Drive" reported an error on a request to write data to meia.

 

Error reported:

The request could not be performed becuase of an I/O device error.

 

V-79-57344-33991 - A backup storage read/write error has occured.

 

Thanks

-Marc

 

 

2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi MArc,

 

Check the TN below and see if this applies:

http://www.symantec.com/docs/TECH5433

Thanks!

Backup_Exec1
Level 6
Employee Accredited Certified
Hi Please check the link below http://www.symantec.com/docs/TECH66148 Thanks