08-29-2013 04:03 AM
Hello, My backup include vmdk backups of VMware. I can only select the vmdk file when I browse trough the tree to make a selection. GRT is diabled. Some VMs have RAW disk mappings. No problem for me because these aren't backup. My problem is that my job resturns the status failed and tells me about this RAW disk mapping not being backed up: "Error : e0009599 - The virtual machine has physical disk(s). The disk marked physical RDM will not be backed up."
I know it is not being backed up! I don't want my job failed. How to prevent this?
Thank you.
08-29-2013 04:12 AM
Note: Symantec does not support excluding RDM or independent disks from the backup of a virtual machine
Not sure what version of Backup Exec are you using. If this is BE 2010 the you could exclude the disk and perform the backup
http://www.symantec.com/docs/TECH124365
If it is BE 2012, the exclusion option is removed as the resulting backup is not supported and could result in a restored machine that cannot function as one or disks were excluded.
08-29-2013 04:14 AM
Best way to remove the error would be to backup the VM as a physical machine i.e. backup using the Remote Agent.
Another method (if using BE 2010) would be to exclude the RDM disk from the backup selections. However, this is not recommended as there can potentially be a problem during restore.
http://www.symantec.com/business/support/index?page=content&id=TECH124365
Apart, from these options, there is no way to prevent the error message as it is expected when a snapshot of the RDM disk is attempted.
08-29-2013 07:13 AM
Thanks for your fast answers. Almost all of my servers are virtual. I perform file backups using Backup Exec where needed. Backup a VM as it is a physical machine makes no sense to me because the vmdk backup I use to restore the whole machine. Backup Exec cannot be used to restore the whole machine. Before I backed up vmdk successfully and restored them when needed. In these days we used iscsi initiator to map to LUNs on the SAN. The iscsi connection was setup within the VM itself. Now we changed this and the iscsi connection is created on the ESX server and the disk is added as RAW disk in the VM settings. Exclusion is my solution! I didn't noticed this button before. I tested it but still get this error message. I added a attachment so you can see how I did it. Anyone know what's wrong with my exclusion? Maybe this workaround doesn't work for RAW mappings?
08-29-2013 07:22 AM
Per the screenshot, there seems to be a difference in the name of the VMDK. The exclusion has (Independent) whereas the original VMDK does not have this.
08-29-2013 07:37 AM
Yes VJware because harddisk 1 is the one that I want to be backed up (and it is working but i got this failure message as if the backup is failed). This name looks like the same as Harddisk 2 somehow. Harddisk 2 is the one that I want to exclude. In the example of Symantec you see different filenames for the vmdk's. I see I forgot to add one more screenshot. Here it is attached.