I have a remote agent installed on 2003 server that was working properly until a couple of days ago. The backup job was set up to back up the system state on this machine, however the job fails with an error that it could not connect to the remote agent. If I try and create a new job for this server and browse to the server it no longer shows the system state, and the default shares are grayed out. Right clicking on the remote server and choosing properties shows that the client is installed and running, but it does not show a version. The remote server was running an older version of the client, so we tried uninstalling and reinstalling the agent with the latest version. Same results after this.