Remove Advanced Open File Manager and LiveVault

[Chris_Corcoran]

Has anyone had any problems using Veritas BackUp Exec 9.1 in conjunction with LiveVault? I cant seem to backup with Veritas Backup Exec when LiveVault is running. I get an error that says, "error quering the writer status"

LiveVault said to remove the Advanced Open File Manager and that everything will work fine, but I can seem to find out if it is installed or where to remove it from.

Can anyone help me?

[Deepali_Badave]

Hello,

Have you installed open file manager?

You can confirm it from C:\WINNT\SYSTEM32\VSP.SYS


If yes, then you can try removing AOFO and just install RAWS.

-- Stop any Anti-virus Services that are running on the server.

-- Stop/disable the Removeable Storage Service.

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