Restore from a Backup 2 Disk directory terminates Job Engine

[Brian_Lynch]

Hello,

Whenever I try to run a restore from a Backup 2 Disk directory the job engine terminates. This has happened on 2 different servers now even after a fresh install of BE10. I also tried version 10.d and it did the same thing. Any ideas?

Windows Server 2000 SP4
BE 10

Thanks,
Brian

[Deepali_Badave]

Hello,

BE services are running under domain admin account?

What error it gives when it termiantes?

What is the event id you are getting?

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[Brian_Lynch]

The account running the services is a domain admin account.

The error is "The Backup Exec Job Engine terminated unexpectedly....etc."

The Event ID: 7031

[Brian_Lynch]

.

[Deepali_Badave]

Hello,

B2d goes offline?
Try creating another b2d and take a backup and then try to restore.

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[Brian_Lynch]

No the B2D doesn't go offline, the Job Engine service terminates.Message was edited by:
Brian Lynch

[Gauri_Ketkar]

Hi,

-check the RPC Locator Service is set to MANUAL and stopped ?

-Is anti-virus software running in the background while backup ?

-Downloaded and ran MDAC Component Checker and check for any MISMATCH

-Also run repair installation of BE and reran the backup
http://seer.support.veritas.com/docs/253199.htm


Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


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