Restoring Individual Emails What is the process?

[burtos]

Im trying to restore a users inbox due do a few emails that have seemed to of disappeared, ive selected the inbox to be restored and started to run the restore job. 

Does the restore actually restore the whole information store first, than restores the individual inbox than emails within that inbox, as when i was doing it the restore was upto 20 odd gb and the users inbox is about 200mb. 

Is there a way just to restore the inbox and not the whole information store.  Or does it have to restore the information store first before restoring any required emails

[ZeRoC00L]

Please specify your Exchange and Backup Exec version.

[burtos]

Sorry about that

Backup Exec 2010 r3

Windows Server 2008 R2 Std

Windows Exchange 2007

[CraigV · Accepted solution]

Hi burtos,

It doesn't matter which version of Exchange you have, the process is always the same...

1. Stage a GRT backup from tape to C:\Temp (this is the default)

2. Once done, restore the data you need.

So, you need the following:

* C:\ to have the same amount of free disk space as the Information Store is big. In your case, 20GB needs to be free on the C:\. If not, go to Tools --> Options --> Microsoft Exchange and change the temporary staging location to a drive with the same amount of disk space.

Once done, run the restore again. If you had your backup on disk it wouldn't need to stage.

Thanks!

[burtos]

do i need to dismount the database before the restore and than mount it back or can that dismount option be left unticked. 

If dismounting the database is required will this stop other users receiving email in this time before it is remounted

Im i right in saying that the temporary staging location is located on the exchange server and NOT on the backup server

[CraigV]

Don't bother about dismounting the DB...that's the beauty of using an Exchange agent...it will restore directly into Exchange without taking it offline.

The temporary staging area is located on the media server, not the Exchange server. There is no way to direct it to another server...it has to be local.

[burtos]

thanks craig for your help