Hi All,
running BackupExec 9.1 s.p.1 on SBS 2003; Tried to upgrade to s.p.2 and the install process almost completes 100%, when, I assume, at the last step just gets interapted and fails with error message
Here is the log file:
03-10-2005,13:46:16 : Executing CheckPatchDependencies_MSI.
03-10-2005,13:46:16 : Executing CheckPatchDependencies.
03-10-2005,13:46:16 : Executing GetProductGuid.
03-10-2005,13:46:16 : Executing GetInstalledPatches.
03-10-2005,13:46:16 : Executing GetDependentPatches.
03-10-2005,13:46:16 : Executing CheckForDependencies.
03-10-2005,13:46:16 : All dependencies have been met for this patch.
03-10-2005,13:46:16 : Checking to see if the user has administrator privileges.
03-10-2005,13:46:16 : Checking to see if the Backup Exec UI is running.
03-10-2005,13:46:16 : Executing SetCustomActionData_MSI.
03-10-2005,13:46:16 : Executing DLO_PrepPatch to verify DLO database for patching.
03-10-2005,13:46:16 : There is no BE_DLO.mdf file to check DB version against. Patch process will be able to install updated file IF needed.
03-10-2005,13:46:16 : Executing ECM_PrepECM.
03-10-2005,13:46:16 : Executing CreateECMRegistryKeys.
03-10-2005,13:46:16 : Executing SetWBTVersion_MSI
03-10-2005,13:46:16 : Executing AddECMRemoveFiles.
03-10-2005,13:46:16 : Executing CA PrepBEMain with target BEMain_PrepBEMain.
03-10-2005,13:46:16 : Executing CopySAPR3MediaToAgentsDir
03-10-2005,13:46:16 : Executing SetRegKeys.
03-10-2005,13:46:16 : Executing MakeBEDBBakFile.
03-10-2005,13:46:16 : Executing CA PrepRAMain with target RAMain_PrepRAMain.
03-10-2005,13:46:16 : Executing CopyRAWS32Media
03-10-2005,13:46:16 : Executing CopyRAWS64Media
03-10-2005,13:46:16 : Executing SetRAMainRegKeys.
03-10-2005,13:46:16 : Executing RAMain EnumkeyUpdate.
03-10-2005,13:46:16 : Executing RAMain EnumkeyUpdate.
03-10-2005,13:46:16 : Executing CA PrepIDR with target IDR_PrepIDR.
03-10-2005,13:46:16 : Executing IDR_SetRegKeys.
03-10-2005,13:46:16 : Executing IDR_StreamMyCDSetup.
03-10-2005,13:46:16 : Executing CA PrepAutoLdr with target AutoLdr_PrepAutoLdr.
03-10-2005,13:46:16 : Executing NetCHGR_AddToServiceGroup.
03-10-2005,13:46:16 : Executing VSD_InstallVSDTable.
03-10-2005,13:46:18 : Executing CHGR_CopySCSIDriver.
03-10-2005,13:46:19 : Executing CHGR_CopyOEMSetup.
03-10-2005,13:46:19 : Executing CHGR_SaveInstallInfo.
03-10-2005,13:46:19 : Executing CA PrepMSExch with target MSExch_PrepMSExch.
03-10-2005,13:46:19 : Executing MSExch_SetRegKeys.
03-10-2005,13:46:19 : Executing IsSBS()
03-10-2005,13:46:19 : Small Business Server Edition (Premium)
03-10-2005,13:46:19 : Executing ConfigureSBSServer()
03-10-2005,13:46:19 : Executing GetSBSServerVersion()
03-10-2005,13:46:19 : Executing IsIE5()
03-10-2005,13:46:19 : Executing SBS_UpdateBackupKey()
03-10-2005,13:46:19 : Executing SetSBSLinkOnReg()
03-10-2005,13:46:19 : Configure SBS Server successfully.
03-10-2005,13:46:21 : Executing SetMSMInstallDir
03-10-2005,13:46:21 : Executing SetBewsaTargetProperty.
03-10-2005,13:46:21 : BEWSATARGET.52386FC2_5A96_4505_896E_E5A5D41757DC
03-10-2005,13:46:47 : Executing StopBEServices_MSI.
03-10-2005,13:46:47 : Stopping BE services.
03-10-2005,13:47:16 : Copying symbol files.
03-10-2005,13:47:16 : Unable to copy symbol files.
03-10-2005,13:47:19 : Executing InstallBEServices_MSI.
03-10-2005,13:47:19 : Installing BE services.
03-10-2005,13:47:19 : Backup Exec with a site license serial number will not install the Backup Exec Naming Service
03-10-2005,13:47:19 : Executing InstallBEDB_MSI.
03-10-2005,13:47:19 : Installing BE database.
03-10-2005,13:47:19 : Executing BE_AttachDB.
03-10-2005,13:47:19 : Executing Attach_BEDB.
03-10-2005,13:47:22 : SQL Server running.
03-10-2005,13:47:22 : DRIVER={SQL Server};SERVER=MOON\BKUPEXEC;Trusted_Connection=Yes
03-10-2005,13:47:22 : Connected to SQL Server.
03-10-2005,13:47:22 : A previous BEDB database was found. Detaching current BEDB database now.
03-10-2005,13:47:22 : The original BEDB database was detached. The new BEDB database will now be attached.
03-10-2005,13:47:22 : Attaching BEDB to SQL Server.
03-10-2005,13:47:22 : EXEC sp_attach_db 'BEDB',@filename1 = N'C:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Dat.mdf', @filename2 = N'C:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Log.ldf'
03-10-2005,13:47:23 : BEDB has been succesfully attached to SQL Server.
03-10-2005,13:47:23 : Executing BE_SetSQLMaxMemory.
03-10-2005,13:47:23 : Executing SetSQLMaxMemory.
03-10-2005,13:47:23 : SQL Server running.
03-10-2005,13:47:23 : DRIVER={SQL Server};SERVER=MOON\BKUPEXEC;Trusted_Connection=Yes
03-10-2005,13:47:23 : Connected to SQL Server.
03-10-2005,13:47:23 : Setting SQL server max memory to 255 MB
03-10-2005,13:47:23 : SQL Server max memory has been set.
03-10-2005,13:47:23 : Executing BackupDBFiles_MSI.
03-10-2005,13:47:23 : Executing BE_BackupDBFiles.
03-10-2005,13:47:23 : SQL Server running.
03-10-2005,13:47:23 : DRIVER={SQL Server};SERVER=MOON\BKUPEXEC;Trusted_Connection=Yes
03-10-2005,13:47:23 : Connected to SQL Server.
03-10-2005,13:47:29 : SQL Server stopped
03-10-2005,13:47:32 : SQL Server started
03-10-2005,13:47:32 : Executing CA ConfigBEMain with target BEMain_ConfigBEMain.
03-10-2005,13:47:32 : Executing RegCOMServers.
03-10-2005,13:47:33 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
03-10-2005,13:47:33 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
03-10-2005,13:47:33 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:33 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:33 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
03-10-2005,13:47:33 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
03-10-2005,13:47:33 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:33 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:33 : BERegisterDll called for D:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
03-10-2005,13:47:33 : BERegisterDll: loaded D:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
03-10-2005,13:47:33 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:33 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:33 : BERegisterDll called for D:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
03-10-2005,13:47:33 : BERegisterDll: loaded D:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
03-10-2005,13:47:33 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:33 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:33 : BERegisterDll called for D:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
03-10-2005,13:47:33 : BERegisterDll: loaded D:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
03-10-2005,13:47:33 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:33 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:33 : Executing AddBackupOperatorSecurityRights.
03-10-2005,13:47:33 : Executing AddBackupOperatorSecurity.
03-10-2005,13:47:33 : Executing BE_PerfSetup.
03-10-2005,13:47:33 : C:\PROGRA~1\VERITAS\BACKUP~1\NT\BEPerfSetup.exe -Refresh D:\WINDOWS\system32
03-10-2005,13:47:34 : Executing CA ConfigRAMain with target RAMain_ConfigRAMain.
03-10-2005,13:47:34 : Executing RAMain RegisterDlls.
03-10-2005,13:47:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
03-10-2005,13:47:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
03-10-2005,13:47:34 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:34 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
03-10-2005,13:47:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
03-10-2005,13:47:34 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:34 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
03-10-2005,13:47:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
03-10-2005,13:47:34 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:34 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
03-10-2005,13:47:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
03-10-2005,13:47:34 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:34 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI300U.dll
03-10-2005,13:47:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI300U.dll
03-10-2005,13:47:34 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:34 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:34 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI300U.dll
03-10-2005,13:47:34 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI300U.dll
03-10-2005,13:47:34 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:34 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:37 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
03-10-2005,13:47:37 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
03-10-2005,13:47:37 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:37 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:37 : BERegisterDll called for C:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
03-10-2005,13:47:37 : BERegisterDll: loaded C:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
03-10-2005,13:47:37 : Getting ProcAddress for DllRegisterServer.
03-10-2005,13:47:37 : BERegisterDll: Successfully called the registration function.
03-10-2005,13:47:37 : Executing RAMain SetReportFilesToReadOnly.
03-10-2005,13:47:37 : Executing CopyBELogoBmps.
03-10-2005,13:47:38 : Executing CA ConfigIDR with target IDR_ConfigIDR.
03-10-2005,13:47:38 : Executing IDR_LaunchMyCD.
03-10-2005,13:47:38 : D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}\\setup.exe -NOREBOOT
03-10-2005,13:47:38 : Executing LaunchTapeinst_MSI.
03-10-2005,13:47:39 : Executing CA ConfigAutoLdr with target AutoLdr_ConfigAutoLdr.
03-10-2005,13:47:39 : Executing VSD_InstallDrivers.
03-10-2005,13:47:39 : C:\Program Files\VERITAS\Backup Exec\NT\loader
03-10-2005,13:47:39 : Executing SetupAutoloader.
03-10-2005,13:47:39 : Failed to create SCSIChanger service.
03-10-2005,13:47:39 : Executing StartAutoldrDrivers.
03-10-2005,13:47:39 : D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}\\startchgdrv.dll
03-10-2005,13:47:39 : Unable to start changers at this time.
03-10-2005,13:47:39 : Executing DisableDLOSvc_MSI.
03-10-2005,13:47:39 : DLO option has been disabled. Removing DLO service and DLOAgent share.
03-10-2005,13:47:39 : WARNING: Unable to remove DLOAgent share.
03-10-2005,13:47:39 : WARNING: Unable to remove service DLOAdminSvcu. The service does not exist.
03-10-2005,13:47:39 : Executing migration of data from 9.x
03-10-2005,13:47:39 : Loaded C:\Program Files\VERITAS\Backup Exec\NT\bemigl.dll
03-10-2005,13:47:39 : Got the proc address for MG_NonUiInit
03-10-2005,13:47:39 : Got the proc address for MG_Start
03-10-2005,13:47:39 : In BeMigl MG_Init
03-10-2005,13:47:39 : In BeMigl Init
03-10-2005,13:47:39 : Got Module handle for bemigl.dll
03-10-2005,13:47:39 : Xml File name:
03-10-2005,13:47:39 : C:\Program Files\VERITAS\Backup Exec\NT\migconfig.xml
03-10-2005,13:47:39 : Number of libraries to load 3
03-10-2005,13:47:39 : Adding C:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll to the library list
03-10-2005,13:47:39 : Adding C:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll to the library list
03-10-2005,13:47:39 : Adding C:\Program Files\VERITAS\Backup Exec\NT\catupgrade.dll to the library list
03-10-2005,13:47:39 : exiting ReadXMLFile
03-10-2005,13:47:39 : In setpercentcomplete no pMigUI returning.
03-10-2005,13:47:39 : Migration running in silent mode
03-10-2005,13:47:39 : Initializing migration library 0
03-10-2005,13:47:39 : Assigning function pointers.
03-10-2005,13:47:41 : In setpercentcomplete no pMigUI returning.
03-10-2005,13:47:41 : Querying version data
03-10-2005,13:47:41 : Initializing migration library 1
03-10-2005,13:47:41 : Assigning function pointers.
03-10-2005,13:47:44 : Initializing migration library 2
03-10-2005,13:47:44 : Assigning function pointers.
03-10-2005,13:47:46 : Executed lp_MG_NoUiInit
03-10-2005,13:47:46 : In BeMigl MG_Start
03-10-2005,13:47:46 : Running migration library 0
03-10-2005,13:47:46 : library Name C:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll
03-10-2005,13:47:46 : In setpercentcomplete no pMigUI returning.
03-10-2005,13:47:46 : ADAMM upgrade started
03-10-2005,13:47:46 : In setpercentcomplete no pMigUI returning.
03-10-2005,13:47:46 : Backup Exec Device & Media Service Database, version 9.000001 is up to date. No changes are required.
03-10-2005,13:47:46 : In setpercentcomplete no pMigUI returning.
03-10-2005,13:47:46 : ADAMM upgrade ended
03-10-2005,13:47:46 : Success 0 running migration library 0
03-10-2005,13:47:46 : Running migration library 1
03-10-2005,13:47:46 : library Name C:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll
03-10-2005,13:47:48 : USE MASTER
EXEC xp_cmdshell '"C:\Program Files\VERITAS\Backup Exec\NT\RunSQLScript.cmd" MOON\BkupExec BEDB DBUpgrade.sql'
03-10-2005,13:47:48 : In setpercentcomplete no pMigUI returning.
03-10-2005,13:47:48 : Job Migration Success
03-10-2005,13:47:48 : Success 0 running migration library 1
03-10-2005,13:47:48 : Running migration library 2
03-10-2005,13:47:48 : library Name C:\Program Files\VERITAS\Backup Exec\NT\catupgrade.dll
03-10-2005,13:47:51 : Logging: catUpgrade : Delete data of catalog index catmedia table
03-10-2005,13:47:53 : Logging: catUpgrade : Delete data of catalog index BackupSet table
03-10-2005,13:47:55 : Logging: catUpgrade : Delete data of catalog index CatResource table
03-10-2005,13:47:55 : In setpercentcomplete no pMigUI returning.
03-10-2005,13:47:55 : Success 0 running migration library 2
03-10-2005,13:47:55 : Executed lp_MG_Start
03-10-2005,13:47:55 : Leaving UPG_9xMigrate
03-10-2005,13:47:55 : Executing VerifyBEDBVersionMatch_MSI.
03-10-2005,13:47:55 : Executing BE_VerifyBEDBVersion.
03-10-2005,13:47:55 : Executing VerifyBEDBVersion.
03-10-2005,13:47:55 : SQL Server running.
03-10-2005,13:47:55 : DRIVER={SQL Server};SERVER=MOON\BKUPEXEC;Trusted_Connection=Yes
03-10-2005,13:47:57 : Connected to SQL Server.
03-10-2005,13:47:57 : ADAMM Version Number = 9.000001
03-10-2005,13:47:57 : BESERVER Version Number = 9.000001
03-10-2005,13:47:58 : Executing StartBEServices_MSI.
03-10-2005,13:47:58 : Starting BE services.
03-10-2005,13:48:00 : Executing CMSExchOperations::CopyRAWS64Setup
03-10-2005,13:48:00 : E:\WINNT\INSTALL\RANT64\Setup.exe
03-10-2005,13:48:00 : C:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT64\Setup.exe
03-10-2005,13:48:03 : Executing StartBEServices_MSI.
03-10-2005,13:48:03 : Rolling back start of BE services.
03-10-2005,13:48:12 : Executing StopBEServices_MSI.
03-10-2005,13:48:12 : Rolling back stop of BE services.