cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support

SBS 2008 Failed backups give me an Event 55 NTFS Error.

Lightfoot82
Level 2

‎03-01-2010 01:36 AM

Hi Everyone,

I have a really strange issue with one of our Servers its a SBS 2008 install running x2 RAID 1 Arrays, the second array is the shared data partition. Im using Backup Exec 12.5 for small business servers.

The problem that I am having is that whenever a job either completes with exceptions or fails I get Event ID 55 NTFS error in the windows event logs. I have done what the event log suggests which is to run check disk, never finds a problem - although sometimes indexing may be out on that partition. I have run a full diagnostic test on ALL of the hardware in the server using manufacturers tools and everything came back clean. I have used different disk check tools and ran the usual windows tools i.e check disk and check ntfs all report no issues.

I am pulling my hair out with this at the minute because I only get this message when the backup does not complete successfully, if it does - No message!

I should point out that the issues only come up on the shared data partition not the OS/exchange partitions. Backup exec is up to date and so is the OS.

Any ideas or help would be much appreciated.

0 Kudos
4 REPLIES 4

Dev_T
Level 6

‎03-01-2010 02:23 AM

Hello,

Try to deactivated write-cache buffer flushing to see if that will solve this error from reoccuring.

I am looking into the same....give me some time....
0 Kudos

Lightfoot82
Level 2

‎03-01-2010 03:00 AM

Hi,

Thanks for the quick reply. Just had a look and the settings for Disk caching, please see below.
SBS2008.jpg

Thanks again Dev.

0 Kudos

Dev_T
Level 6

‎03-01-2010 06:43 AM

Hello,

After a lot of googling i found this link which might help you..

http://www.eventid.net/display.asp?eventid=55&eventno=1210&source=Ntfs&phase=1


0 Kudos

Lightfoot82
Level 2

‎03-04-2010 12:20 AM

Hi Dev,

Thanks for that, but those posts all seem to relate to a hardware issue where as I never get any Event 55 unless there is a failed/completed with exceptions backup. I never have any events like this on restarting the server or when the backups using Backup exec 12.5 are successful.

Im now wondering if I should uninstall Backup Exec restart then try a re-install as suggested by a friend.

Any more good ideas on this issue.

Ta, 
0 Kudos