Will there ever be any hope of getting a correction to this problem, the attempt to apply "SP4A" still requires that SP1 be installed, which is no longer available on your web site, and still wouldn't really fix the problem. As I can see in the forum I am also not the only one with this problem, and in a "production environment" one cannot preform a clean load of the Be product every time you release a patch/service pack. Since it appears to be a registry related item, can you get a good installshield programmer to fix your installation package.