Service Pack 1 Refuses to Install

[605502825]

I am trying to apply SP1 to Backup Exec 10. The installer opens fine, runs for a while and then pops up a message saying "the wizard was interrupted before VERITAS Backup Exec for Windows Servers could be completely installed. Your system has not been modified. "

There are no other error messages that I can see. How am I supposed to apply this important patch if the installer itself fails to work on Server 2003?

[Asma_Tamboli]

Hi,

Perform the steps mentioned in the following documents and then try the installation of SP1:

http://support.veritas.com/docs/275032

hope it helps.

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

[steve_burkett]

Did not work for me.

[Ajit_Kulkarni]

Hello,

You can refer to the following technote:

The wizard was interrupted before Backup Exec 9.x or 10.0 for Windows Servers could be completely installed. Your system has not been modified. To install this program at a later time, please run the installation again.
http://support.veritas.com/docs/267689

Hope this helps you.

Regards


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.