12-29-2010 07:50 PM
BE Server Details:
BE Server OS: Windows Server 2008 Ent Sp2 x64
BE Version: Ver 13.0 Rev 2896 (64-bit)
Target Details:
Hyper-V cluster, errors occur on Guests on one of the cluster hosts only.
Host Server OS: Windows Server 2008 R2 Ent x64
Failed Guests:
Guest 1: MS Win 2K8 R2 Std x64 running MS DNS only
Guest 2: MS Win 2K8 R2 Std x64 running voip application
Guest 3: MS Win 2K8 R2 Std x64 running Exchange 2010
Same error occurs on all three guests
12-29-2010 09:10 PM
Have you checked and tried this
http://www.symantec.com/docs/TECH128934.
Also it would be a good idea to install Remote Agent on those Hyper-V guest and try the backup to see if that runs successfull or does it also fails.
12-30-2010 01:44 PM
Vhdmount works fine.
running the job with Sgmon now.
Not this is all disk to tape. I did do a couple of disk to disk test a couple of weeks back with a vm guest on this host and that worked ok. it only seems to be with the tape job.
Will report back after I've got the sgmon log
01-03-2011 01:48 PM
These are some of the errors showing in the sgmon trace:
BENGINE: [12/31/10 08:39:36] [0000] [1364] 12/31/10 08:39:36 "Cluster" key does not appear to be present in the registryBENGINE: [12/31/10 08:39:36] [0000] [1364] 12/31/10 08:39:36 Failed to open Microsoft cluster ()BENGINE: [12/31/10 08:39:36] [0000] [1364] 12/31/10 08:39:36 VCS cluster keys do not appear to be present in the registryBENGINE: [12/31/10 08:39:36] [0000] [1364] 12/31/10 08:39:36 Failed to open VCS cluster ()
BEREMOTE: [12/31/10 08:40:48] [0000] [8348] 12/31/10 08:40:48 Notes Agent:CLNFileSystem::ResolveDeviceNameBEREMOTE: [12/31/10 08:40:48] [0000] [8348] 12/31/10 08:40:48 ADC_ResolveDeviceName: pid = 4012, checking VRTSRV::\\HV_CLUSTER.DOMAIN.LOCAL\Hyper-V?HA?VM\guest3BEREMOTE: [12/31/10 08:40:48] [0000] [8348] 12/31/10 08:40:48 ApplyRegExp(): Invalid input (VRTSRV::\\HV_CLUSTER.DOMAIN.LOCAL\Hyper-V?HA?VM\guest3). Parsing Failed.BEREMOTE: [12/31/10 08:40:48] [0000] [8348] 12/31/10 08:40:48 GoodEvName(): Invalid EV device (VRTSRV::\\HV_CLUSTER.DOMAIN.LOCAL\Hyper-V?HA?VM\guest3).
BENGINE: [12/31/10 08:40:48] [0000] [1364] 12/31/10 08:40:48 NDMPAgentConnector::EndConnection(): Data Server = BACKUPSRVBEREMOTE: [12/31/10 08:40:48] [0000] [8348] 12/31/10 08:40:48 NDMP_SSPI: reverted to user SYSTEMBENGINE: [12/31/10 08:40:48] [0000] [1364] 12/31/10 08:40:48 NDMPAgentConnector:SetupConnection(): Data Server = HV_CLUSTER.DOMAIN.LOCALBEREMOTE: [12/31/10 08:40:48] [0000] [8348] 12/31/10 08:40:48 @@@@@@@MyCloseSocket called with sockfd = 1156(0x484) retval = 0BEREMOTE: [12/31/10 08:40:48] [0000] [8348] 12/31/10 08:40:48 FreeFormatEnv( cur_fmt=0 )BEREMOTE: [12/31/10 08:40:48] [0000] [8348] 12/31/10 08:40:48 FreeFormatEnv( cur_fmt=0 )BENGINE: [12/31/10 08:40:48] [0000] [1364] 12/31/10 08:40:48 Could not resolve the "bews-ndmp" or the "ndmp" service, error code: 10109, using port 10000BENGINE: [12/31/10 08:40:48] [0000] [1364] 12/31/10 08:40:48 ndmpConnectEx: Querying the neighbour advertisement cache to discover information on 'HV_CLUSTER.DOMAIN.LOCAL' ...BENETNS: [12/31/10 08:40:48] [0000] [6844] 12/31/10 08:40:48 NRDS API - client connected.BENETNS: [12/31/10 08:40:48] [0000] [6844] 12/31/10 08:40:48 Connecting to BE Database.BESERVER: [12/31/10 08:40:48] [0000] [6548] 12/31/10 08:40:48 -1 Client requested key (1293745430).BESERVER: [12/31/10 08:40:48] [0000] [6548] 12/31/10 08:40:48 01 Server Configuration: Client added: 9BESERVER: [12/31/10 08:40:48] [0000] [6548] 12/31/10 08:40:48 -1 Client 'BACKUPSRV' connected('','DOMAIN\backupexecadmin'): 0x92b5020BENETNS: [12/31/10 08:40:48] [0000] [6844] 12/31/10 08:40:48 Successfully connected to BE Database.BENETNS: [12/31/10 08:40:48] [0000] [6844] 12/31/10 08:40:48 Reading agent database record for HV_CLUSTER.DOMAIN.LOCAL.BENETNS: [12/31/10 08:40:48] [0000] [6844] 12/31/10 08:40:48 Found agent record 9 for HV_CLUSTER.DOMAIN.LOCAL.BESERVER: [12/31/10 08:40:48] [0000] [6548] 12/31/10 08:40:48 01 Server Configuration: Client removed: 8BESERVER: [12/31/10 08:40:48] [0000] [6548] 12/31/10 08:40:48 -1 Client 'BACKUPSRV' Disconnected:0x92b5020BENETNS: [12/31/10 08:40:48] [0000] [6844] 12/31/10 08:40:48 Disconnected from BE Database.BENETNS: [12/31/10 08:40:48] [0000] [6844] 12/31/10 08:40:48 NRDS API - client disconnected.BENGINE: [12/31/10 08:40:48] [0000] [1364] 12/31/10 08:40:48 ndmpConnectEx : Control Connection information: A connection was established between end-points 10.2.1.49:62395 and 10.2.1.38:10000.BENGINE: [12/31/10 08:40:48] [0000] [1364] 12/31/10 08:40:48 NDMP version 3 connection CONNECTEDBENGINE: [12/31/10 08:40:48] [0000] BECryptoInit: BECrypto non-FIPS mode successfully enabled.BENGINE: [12/31/10 08:40:48] [0000] [1364] 12/31/10 08:40:48 IsLocalAgent:beclass::BEConvertServerNamePlus returned error: 87BENGINE: [12/31/10 08:40:48] [0000] [1364] 12/31/10 08:40:48 IsLocalAgent:beclass::BEConvertServerNamePlus returned error: 87BENGINE: [12/31/10 08:40:51] [0000] [1304] 12/31/10 08:40:51 Updating status for: 'Backup 00010-Weekly Full-Daily Diff-Monthly Full-Daily Diff' (0x0 0xB)BENGINE: [12/31/10 08:40:51] [0000] [1304] 12/31/10 08:40:51 Status for: 'Backup 00010-Weekly Full-Daily Diff-Monthly Full-Daily Diff' updatedBENGINE: [12/31/10 08:40:52] [0000] [1364] 12/31/10 08:40:52 NDMPAgentConnector::EndConnection(): Data Server = HV_CLUSTER.DOMAIN.LOCALBENGINE: [12/31/10 08:40:52] [0000] [1364] 12/31/10 08:40:52 NDMPAgentConnector:SetupConnection(): Data Server = guest3.BRS.LOCALBENGINE: [12/31/10 08:40:52] [0000] [1364] 12/31/10 08:40:52 Could not resolve the "bews-ndmp" or the "ndmp" service, error code: 10109, using port 10000BENGINE: [12/31/10 08:40:52] [0000] [1364] 12/31/10 08:40:52 ndmpConnectEx: Querying the neighbour advertisement cache to discover information on 'guest3.BRS.LOCAL' ...BENETNS: [12/31/10 08:40:52] [0000] [6844] 12/31/10 08:40:52 NRDS API - client connected.BENETNS: [12/31/10 08:40:52] [0000] [6844] 12/31/10 08:40:52 Connecting to BE Database.BESERVER: [12/31/10 08:40:52] [0000] [6548] 12/31/10 08:40:52 -1 Client requested key (1293745434).BESERVER: [12/31/10 08:40:52] [0000] [6548] 12/31/10 08:40:52 01 Server Configuration: Client added: 9BESERVER: [12/31/10 08:40:52] [0000] [6548] 12/31/10 08:40:52 -1 Client 'BACKUPSRV' connected('','BRS\backupexecadmin'): 0x4e3bca0BENETNS: [12/31/10 08:40:52] [0000] [6844] 12/31/10 08:40:52 Successfully connected to BE Database.BENETNS: [12/31/10 08:40:52] [0000] [6844] 12/31/10 08:40:52 Reading agent database record for guest3.BRS.LOCAL.BENETNS: [12/31/10 08:40:52] [0000] [6844] 12/31/10 08:40:52 Found agent record 2 for guest3.BRS.LOCAL.BESERVER: [12/31/10 08:40:52] [0000] [6548] 12/31/10 08:40:52 01 Server Configuration: Client removed: 8BESERVER: [12/31/10 08:40:52] [0000] [6548] 12/31/10 08:40:52 -1 Client 'BACKUPSRV' Disconnected:0x4e3bca0BENETNS: [12/31/10 08:40:52] [0000] [6844] 12/31/10 08:40:52 Disconnected from BE Database.BENETNS: [12/31/10 08:40:52] [0000] [6844] 12/31/10 08:40:52 NRDS API - client disconnected.BENGINE: [12/31/10 08:40:52] [0000] [1364] 12/31/10 08:40:52 ndmpEstablishConnectionUsingNoSpecificAdapter: Could not connect to remote address FE80::1558:FB2F:97EA:F370 and port 10000 Errorno : 10022BENGINE: [12/31/10 08:40:52] [0000] [1364] 12/31/10 08:40:52 ndmpConnectEx : Control Connection information: A connection was established between end-points 10.2.1.49:62397 and 10.2.0.24:10000.BENGINE: [12/31/10 08:40:52] [0000] [1364] 12/31/10 08:40:52 NDMP version 3 connection CONNECTEDBENGINE: [12/31/10 08:40:52] [0000] BECryptoInit: BECrypto non-FIPS mode successfully enabled.BENGINE: [12/31/10 08:40:53] [0000] [1364] 12/31/10 08:40:52 IsLocalAgent:beclass::BEConvertServerNamePlus returned error: 87BENGINE: [12/31/10 08:40:53] [0000] [1364] 12/31/10 08:40:52 IsLocalAgent:beclass::BEConvertServerNamePlus returned error: 87
BENGINE: [12/31/10 08:48:54] [0000] [1364] 12/31/10 08:48:54 Failed to Load AllowExcludes key, We will update DR file evenif there are userExcludes. Error: 5BEREMOTE: [12/31/10 08:48:54] [0000] [6528] 12/31/10 08:48:54 FreeFormatEnv( cur_fmt=0 )BENGINE: [12/31/10 08:48:54] [0000] [1364] 12/31/10 08:48:54 Enter NDMPSnapHostBackupEngine::SnapSingleVolumeBENGINE: [12/31/10 08:48:54] [0000] [1364] 12/31/10 08:48:54 NDMPHostBackupEngine::CollectMetaDataForOneVirtualMachineBeforeBackup: enteredBENGINE: [12/31/10 08:48:54] [0000] [1364] 12/31/10 08:48:54 NDMPHostBackupEngine::ConnectToVirtualMachine: entered PDI Operation Type 1 PDIDataTransferPhase 1BENGINE: [12/31/10 08:48:54] [0000] [1364] 12/31/10 08:48:54 NDMPHostBackupEngine::ConnectToVirtualMachine: VM friendly name 'guest3' guest computer name ''BENGINE: [12/31/10 08:48:54] [0000] [1364] 12/31/10 08:48:54 NDMPHostBackupEngine::ConnectToVirtualMachine: this VM does not existBENGINE: [12/31/10 08:48:54] [0000] [1364] 12/31/10 08:48:54 NDMPHostBackupEngine::ConnectToVirtualMachine: returning 0x0
01-04-2011 09:06 PM
Been working through this today, some of the warnings im getting further down are similar to: