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Strange error when installing service pack 1 version 10

Bob_Brunner
Not applicable
MSI (s) (04:3C) : Note: 1: 2729
DEBUG: Error 2203: Database: C:\WINNT\Installer\{300301A1-EA9E-4BC2-B267-5E323A9B23E0}\1033.MST. Cannot open database file. System error -2147287037
1: 2203 2: C:\WINNT\Installer\{300301A1-EA9E-4BC2-B267-5E323A9B23E0}\1033.MST 3: -2147287037
MSI (s) (04:3C) : Product: VERITAS Backup Exec for Windows Servers - Update '{90BBDB2C-A880-425A-B54F-DA7DF734F3D9}' could not be installed. Error code 1624. Additional information is available in the log file c:\BE_SPE1.log.

MSI (s) (04:3C) : Note: 1: 1708
MSI (s) (04:3C) : Note: 1: 2729
MSI (s) (04:3C) : Note: 1: 2729
MSI (s) (04:3C) : Product: VERITAS Backup Exec for Windows Servers -- Installation failed.

MSI (s) (04:3C) : Attempting to delete file C:\WINNT\Installer\478a98bf.msp
MSI (s) (04:3C) : Unable to delete the file. LastError = 32
MSI (s) (04:3C) : MainEngineThread is returning 1624
Error applying transforms. Verify that the specified transform paths are valid.
C:\WINNT\Installer\{300301A1-EA9E-4BC2-B267-5E323A9B23E0}\1033.MST
MSI (c) (28:80) : Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (28:80) : MainEngineThread is returning 1624
=== Verbose logging stopped: 9/1/2005 15:36:16 ===
2 REPLIES 2

Renuka_-
Level 6
Employee
Hello,
Please check the following technote:
http://support.veritas.com/docs/277737
Also you may try a silent install of sp1
http://support.veritas.com/docs/277148

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

Ashutosh_Tamhan
Level 6
hello Bob,
Will you update us on the issue please?

Regards,
Ashutosh

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.