09-24-2014 06:42 PM
Hi guys.
I come from Viet Nam. So my english is not good, and i have a trouble about Symantec backup exe 2014 on Windows Server 2012 R2 64bits, 1week ago, BE notification 1 error on 1,2 hours. All errors are same :
and for detail :
who're help me. Thanks all very much!
09-24-2014 08:14 PM
09-25-2014 06:15 PM
Hi pkh. I'am backing up to NAS and it is online=> offline. I tested with other Disk. Some time disks offline :
My backup is started at 12:00 AM. I look up a reason for error. Help me pls
09-25-2014 06:44 PM
Make sure the disks are accessible from the media server when you login as the BESA.
09-25-2014 07:29 PM
Thanks for reply. The disks are accessible from the media server when i login as the BESA. Now i have a ideal. Maybe my NAS has problem. My NAS is QNAP and it has a new firmware. After upgrade firmware and monitoring. Thanks alot. Although my enlish is very bad and i couldn't describe my thanks. Thanks you very much
09-25-2014 07:34 PM
Restart all the BE services and see whether the disks come online.
Also, you can test the disks with this utility to see whether there are any incompatibilities.
http://www.symantec.com/business/support/index?page=content&id=TECH69107