We just upgraded our Backup Exec software from v8.6 to v10.0. The only thing I can't figure out is why when I insert a new tape every morning, after a backup has completed, I can't use the quick erase feature. I was always able to right-click on the drive under devices and choose quick erase.
Now, just to clarify, the quick erase, long erase, label media, everything is grayed out except for inventory and eject. I’ve looked over the support forums, and have tried some solutions others have tried that have has similar issues. None have worked.
If I start and stop the Backup Exec services (Not just closing Backup Exec) using the BE utility program, I can then perform a quick erase. I’m not happy with starting and stopping the services every morning to erase my tapes.
If I do an inventory first, then I can perform a quick erase. Again, I don’t think this is a good solution.
Backup Exec v8.6 never had this issue. I was always able to right-click on the drive under devices and choose quick erase.
Anyone have any ideas?
Thanks