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Upgrade BE 2010 to 2012 Error

Jeff_Jones2
Level 2

I am getting the following:

ResourceContainer_SynchFromCatalog catch error: DeviceName=172.31.1.116: [ResourceContainer_Save]: Insert ResourceContainer caught an error: Cannot insert duplicate key row in object 'dbo.ResourceContainer' with unique index 'IX_ConnectionName'.
 

I checked out the article here: http://www.symantec.com/business/support/index?page=content&id=TECH187504

Says it is resolved with Backup Exec 2012 SP1 when the upgrade is performed with Backup Exec 2012 SP1 Integrated Media.

Problem is I can't find the SP! integrated media or anything that would allow me to slip stream SP1 into the install disk (folders) and with all the SP1 complaints makes me a bit leary.

Anyone else get around this installation?  I can continue but then I would have to recreate my jobs and backup to disk folders.  Not a big deal since it's documented but it's a hassle.  The IP address above was when we had the NDMP option enabled at one time, it is no longer on my system anywhere.

Any help would be greatly appreciated

System:

Windows 2008 R2

BE 2010 fully patched

 

Jeff Jones

1 ACCEPTED SOLUTION

Accepted Solutions

Jeff_Jones2
Level 2

Thanks Everyone.  I may just uninstall and re-install with 2012 clean.

 

Jeff Jones

View solution in original post

5 REPLIES 5

pkh
Moderator
Moderator
   VIP    Certified

You can try downloading the installation DVD from www.backupexec.com.   However, I am not sure whether the installation DVD has SP1 in it.

DBorse
Level 3
Employee

Following is the location of Backup Exec 2012 SP1 download.

http://www.symantec.com/business/support/index?page=content&id=TECH186717

 

Thanks,

-Digambar

 

pkh
Moderator
Moderator
   VIP    Certified

The user wanted a installation DVD which has SP1 integrated in it.  This is proscribed by the document he quoted.  He did not want to download SP1 itself.

Sush---
Level 6
Employee Accredited Certified

Confirmation is that the DVD with SP1 included in it is still not available. It should be released next week (no fixed ETA though).

 

Thanks,

-Sush...

Jeff_Jones2
Level 2

Thanks Everyone.  I may just uninstall and re-install with 2012 clean.

 

Jeff Jones