Upgrade from 2010 R3 to 2012 via Live Update?

[fraunkd]

Today I received a popup regarding a pending update for Backup Exec 2010 R3.

After running Live Update, the update reads as follows: “Backup Exec 2012 is now available! (2123.0 KB)”

I have yet to download as this seems a little strange.

I’m having a hard time believing that this is really upgrade software for 2012 – Does anyone have any information regarding this update?

[ZeRoC00L]

Updating from BE2010 to BE2012 is not possible with liveupdate. This is just a notification.

You will have to download BE2012 through fileconnect, and request new license files for BE2012 through licensing support. (free if you have a valid maintenance contract).

[CraigV · Accepted solution]

...you can download BE 2012 on the link below:

https://www4.symantec.com/Vrt/offer?a_id=133703

Before upgrading, stop the BE services, and grab copies of your Data/Catalogs folders just in case something goes wrong during the upgrade.

You should also read the TN below on the upgrade process:

http://www.symantec.com/business/support/index?page=content&id=TECH180232

Thanks!