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Support

VM Diff Restore

Cartman
Level 2

‎04-23-2012 09:44 AM

I just upgraded to 2012.  I can do a differential backup of a VMware virtual machine but I can't restore it.  It tells me that the restore was successful but 0 Bytes Restored.  Has anyone seen this or know how to fix it?

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3 REPLIES 3

CraigV
Moderator
Moderator
Partner    VIP    Accredited

‎04-23-2012 12:27 PM

Hi,

 

Some extra details...what are you trying to restore, and to where?

Was this a problem with a previous version, or only since you installed BE 2012?

Thanks!

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Cartman
Level 2

‎04-24-2012 06:36 AM

It looks like it only happens when I try to restore the entire vmdk file from a differential backup.  If I just want to restore an individual file from a vm with the agent installed it works.

It doesn't seem to matter where I try to restore to.  I have tried redirecting to a local disk and back to the virtual environment.

I actually have no idea if it worked on Backup Exec 2010.  The differential backups ran so slow that I was never able to complete one.  Symantec support told me the resolution was to upgrade to 2012....

 

Thanks

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Cartman
Level 2

‎09-27-2012 08:36 AM

Just in case anyone comes across this issue, I still haven't fixed it.  I even opened a case and haven't gotten anywhere in the month and a half that it has been open.  Support doesn't even get back to me anymore.  I guess we can just add this to the list of new "features" in backup exec 2012. 

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