cant see tape in drive

[HMartens]

hi,
on w2003std with be9.1 rev 4691 i cnat see a tape in the drive. but it is already inserted. backup runs fine.
any ideas, i want to see the tape in the drive, cause i want to see if it is already be changed.

if i try to format the drive ( :) ) / tape inserted i cant see, after the format i can see the tape, but when it was changed with a new one i cant see the tape inserted in the drive

the drive is a HP ULTRIUM 1-SCSI (LTO ) Firmware N26D
i want to check if there is a recommand against firmware, but i cant find some !

any ideas ?

helge

[Ajit_Kulkarni]

Hello,

I would like to know if you are facing this problem for all the medias or a specific media ?

However, in the meanwhile, you can update the latest drivers available for Backup Exec v9.1. Please refer to the link mentioned below:

VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)
http://support.veritas.com/docs/273853

After installing the drivers, check if the problem persists.

Regarding the firmware of the drive, you need to contact the manufacturer and check if the firmware needs to be updated. If so then please do so.

Please feel free to revert if still problem persists.

Regards.