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regarding support for Sun Patching on Veritas ha

Aerosmith1
Level 4
Does Veritas/symantec provide support for Patching Sun servers involved in Veritas -ha cluster. I contacted Sun for support (we have valid gold contract) but they still refused to support as machines are part of veritas cluster.

I am not having  Veritas contract number but I know that our contract was renewed and I have valid contract. Is there anyway I can find out from symantec/veritas what is my contract number if I am able to give them necessary information-machine serial and company info. I don't know whosoever renewed contract at work place does not seem to be of much help in term of contract number information ...

I am not able to see the site properly on my linux machine and may be I am not looking at proper place..if anyone can give me some contact of veritas/symantec where I can find this information about my contract details and support for patching sun after this..

Thanks
2 REPLIES 2

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified
Hi,

You can find a telephone number for your region on this page.

http://www.symantec.com/business/support/assistance_care.jsp

Riaan

Aerosmith1
Level 4
Thanks Riaan