04-04-2019 01:02 AM - edited 04-04-2019 01:14 AM
I am trying to setup Veritas Data Insight tool to connect to my NetApp controller as i can see it is connected but unable to scan any share with error below from the event log.
CIFS Server[XXXXX41FASXXX], VServer[XXXX41fas_XXX] for Cluster[10.xx.xx.xx] failed. Connection failure reason may include firewall settings blocking connection from this CIFS Server
I don't have any firewall as both of these in the same subnet. May i know what else do i need to check.
04-04-2019 03:31 AM
I have moved your post to the Data Insight forum as this is not related to NetBackup.
04-11-2019 08:41 AM
Nayabrsk, you should validate that all the prerequisites are created and a valid user with the appropriate capabilities as per the Admin guide is in place as the application needs to request system information via APIs prior to initiating the connection. You will have the netapp_util log on the collector node to guide you in what is missing or can initiate a Veritas support case for assistance.
Ref: by default location is C:\Program Files\DataInsight\log\netapp_util.log