09-25-2012 03:03 AM
I'm trying to export a search created under a case in EV DA. The account I'm using has all the permissions defined under Application and Case scope. However, new, stop, re-try, and other options in "Export/Production" tab are disabled.
What other permissions do I need to grant to enable these options?
Solved! Go to Solution.
09-26-2012 09:50 AM
yes, the search will need to be accepted.
And yes, after you export it you can deleted the case.
09-25-2012 05:05 AM
Has that search been accepted yet?
09-26-2012 08:37 AM
No! Should the search results be accepted for the export/production options to work?
09-26-2012 08:58 AM
Once I accept the search and export it, will I be able to delete the case and the searches contained in it?
09-26-2012 09:50 AM
yes, the search will need to be accepted.
And yes, after you export it you can deleted the case.