export as pst file to change the folder to Inbox instead of Root Items folder

[patriot3w]

How to export as pst file to change the folder to Inbox instead of Root Items folder? 

[EV_Ajay · Accepted solution]

Hi,

The Default setting for export is "Root Items". You can change it to folder which you require.

This setting is present in the "Configuration" Tab.

Steps :

------------

1. Open the Discovery Accelerator Client.

2. Select the "Configuration" Tab,

3. Click on "Settings" Tab.

4. From "Configuration Settings" Expand "Export/ Production" .

5. Check the setting " PST Folder Name" the Value "Root Items".

6. Change this Value as per your requirement.

7. Restart the "Customer background" Task / Restart the "Enterprise Vault Accelerator Manager" service.

8. Close the DA Client and then create new export and test it.

[EV_Ajay]

You can gett more settings related to "Export/production configuration options" including "PST Folder Name" .

PST Folder Name

Specifies the Outlook folder in which to place the items after you import a Personal Folders (.pst) file that you exported from Discovery Accelerator.

Article :

Export/production configuration options

http://www.symantec.com/docs/HOWTO58811

[patriot3w]

thanks guys, already fixed. wish this can be an export settings so every export can specify.

[EV_Ajay]

Hi Pat,

Thanks for your reply.

You can put this request as Enhancement Request for Symantec Product.

You can refer following TechNote to put Enhancement Request :

How to Submit an Enhancement Request for Symantec Products.
http://www.symantec.com/docs/HOWTO38237