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export to HTML format from discovery accelerator..

Anuradha_Tondam
Level 5

Hello,

Please let us know if it is possible to get the attachments to open when we export email items using Discovery Accelerator in HTML format.

Thanks,

Anu

1 ACCEPTED SOLUTION

Accepted Solutions

Liam_Finn1
Level 6
Employee Accredited Certified
 No when you export or Produce data from EV using DA the only two options available to you are to produce as .msg files or roll them up into .pst files

The idea of DA is to produce the emails in their original format so it can be used as legal evidence. Producing the data in HTML or HTML format is changing the data from its original format and in which case it is no longer admissible in court and also you loose the chain of custody of the data

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3 REPLIES 3

Liam_Finn1
Level 6
Employee Accredited Certified
 No when you export or Produce data from EV using DA the only two options available to you are to produce as .msg files or roll them up into .pst files

The idea of DA is to produce the emails in their original format so it can be used as legal evidence. Producing the data in HTML or HTML format is changing the data from its original format and in which case it is no longer admissible in court and also you loose the chain of custody of the data

Anuradha_Tondam
Level 5
Thanks for your reply.

Liam_Finn1
Level 6
Employee Accredited Certified
 If you have the answer to your question please mark the post as solved on the appropriate answer