Can someone guide me where to find the documentation for Failover and Failback procedures for DA 8.0? I am specifically looking for Failback procedure. If my primary server is back online, what steps/checklist that I should look for failback. proce...
Hello Guys! I'm getting the following error when i am trying to view de archive item in the preview pane when using Discovery Accelerator search. "Cannot retrieve the item Report this error to your system administrator An internal failure occ...
Hi Is there any Best practices documentation available for implementation of DR server for Discovery Accelarator 8.0 SP3? I googled the forums, most of the docs show implementation of DA but not much info available on HA and DR. We are plannin...
I'm trying to export search results to a PST.
Our legal team would like to be able to run a report of the items marked as "privileged" within a case or review folder to provide to the people requested proof of what we are considering privileged (shows who the item is from, to, subject line, time...
Is anyone aware of a searching best practices? Does Symantec have anything documented? Specifically, I would like to search a large list of senders or recipients. What is the best way to create the search?
Hello, Please let us know if it is possible to get the attachments to open when we export email items using Discovery Accelerator in HTML format. Thanks, Anu
Unable to view Event logs in Discovery Accelerator Server. When Selecting the Symantec Enterprise vault, Operations Manager, Symantec Enterprise vault converters. Error: Event Viewer cannot open the Event Log or custom view. Verify the Event Lo...
I know this sounds crazy, but we have a requirement to print many items while in review from the Discovery Accelerator Client 8.0.2. We seem to have a limit of 10 at a time. Does anyone know if this is a hard limit or is there a way to do more than...
Hi All, I have a .msg which has a HTML file as attachment. This html file also has some images for display. My .msg file contains html and images. When I search for this message in Discovery Accelerator (thick client) It shows html file preview but ...
Our organization uses a 100% VMWare environment. For the most part, this has worked quite well, but I have noticed that certain portions of the Enterprise Vault roles do not function well in a virtual environment. The current configuration is below. ...
I'm working with Discovery Accelerator at the moment and I'm wondering what the story is with the search functionality within a case You create a case and you do your search/ searches. Now as far as I can tell the only means of review to see if y...
We're trying to run a search for email between two staff members. The search options for a "From > To" are returning emails where the person is also cc'd or bcc'd and we do not want those, we just want the ones were the staff members name is the only...
I am attempting to just run a search between two individuals without turning on Analytics. I've read a document by Symantec and have attempted to the do the following but this does not seem to work: In a new search, I set the search field to "To" ...
Does the new DA 8.0 SP1 client utilize port 8085 to talk to the DA server? If so can this be changed on the client? Also, has anyone tested running the DA client in Citrix or Terminal Services? Andrew
Hi all- We are at EV 2007 (no sp's) was looking at upgrading to latest SP(5) for 2007 or maybe go directly to ver 8.0 Reason for going to version 8 was that i was looking for BlackBerry support for EV which i am sure i read about was happening...
Hello to everyone, I'm looking for some assistance or suggestions, I have a client that is using Enterprise Vault to perform eDiscovery; they're then exporting to pst the emails they've collected and sending them to us. From reading a little bit in ...
Using Accelerator 7.0 Can I search for an attachment with a specific name? From the help it seems I can just specify the type of extension rather than the name before the file type e.g. all documents sent in a defined time period called "symant...
Is there a way to limit searches by Sub-Folder in Discovery Accelerator? Archive Explorer shows the Folder Structures but not in DA as far as I can see.
Is there any auditing of actions performed in Discovery Accelerator 2007 SP4? Can I determine from a log or something who performed what action, such as exports, holds, searches, etc.? Thank you, Jeff
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