Thanks for response Jesus. I need to check direct link, will report back once I do same.
Also the error received by end user when trying to open archives from shared mailbox is "Display: 0x800704C7" (when clicking on banner, error code is same)
Apart from same, yes permissions are set correct. Enterprise vault task has synced up Exchange permissions and granter user full read/write access to user on vault
There is no trust explicitally defined between Domain A and Domain B - However both are child domain of same parent/room Domain C.
User gets prompt which read like below:
"Your account does not have access to the vault containing this item. Try using logon details you would use to logon Exchange server. Alternatively you may ask your help desk to grant you access to the vault.
Do you want to logon enterprise vault under another account?"
and then when user says no since she is already logged on as exchange user - the error 0x800704C7 is generated.
