Greetings everyone,
I've recently inherited a problem and I've done my due diligence by purusing these forums; I've yet to find a solution. My experience with Enterprise Vault is limited but I believe I've gathered all the facts.
Here is my scenario:
We're running EV 9.0 and archiving Exchange (2010) mailboxes to Centera. We are NOT replicating (I understand that this is not best practice but please excuse that for this scenario) and I understand that we should 'Remove safety copies immediately after archive' . However, when this was initially configured, it was done so incorrectly in that 'Remove safety copies' was set to 'after backup'. Needless to say, we have some items in a 'pending' state. My question is how is this to be remedied after the fact? Obviously we have a persisting critical item in Status:
It is more than 1 days since some partitions were scanned to check for newly-archived items that have not been backed up or replicated.
How can I remove these safety copies and get our status back to normal? Any suggestions would be greatly appreciated.
Kind regards,
RML
