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EV 8.0 - Archiving Email for the disabled user accounts in Active Directory

Dushan_Gomez
Level 6

Guys,

Do I have to re-enable all of my disabled user accounts in the Active Directory to make the EV archive happening or what should I do from EV ?

1 ACCEPTED SOLUTION

Accepted Solutions

MichelZ
Level 6
Partner Accredited Certified
6 REPLIES 6

MichelZ
Level 6
Partner Accredited Certified

No, you can use this reg key:

http://www.symantec.com/business/support/index?page=content&id=TECH72879

 

Cheers


cloudficient - EV Migration, creators of EVComplete.

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

you just need to add a registry key and/or change the mailbox status in sql.

ZeRoC00L
Level 6
Partner Accredited

Set the key ExcludeDisabledADAccounts to 0. See this technote:

 

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=HO...

 

 

Dushan_Gomez
Level 6
OK so I have already set the registry value, how do I archive the mailboxes then ?

ZeRoC00L
Level 6
Partner Accredited

Are the users added to a provisioning group ?
If not, make sure they are added to a provisioning group, run provisioning, and then run archiving.

If they are already added to a provisioning group, run the archving task (run now) or wait for the schedule to let it archive.

Rob_Wilcox1
Level 6
Partner

Or you can give this tool a spin:

 

http://www.symantec.com/connect/forums/archive-leavers

Working for cloudficient.com