EV10 FSA Utility Error: Invalid fileServer

[ia01]

Hi,

FSAUtility.exe -b -s "\\Fileserver\Share\Fodler 1"

Says: Error: Invalid fileServer \\FileServer

Any idea please?

Running that from EV Service account.

Many Thanks

[TonySterling · Accepted solution]

There is a TN out there but right now I can't link to it.  It is basically this:

When attempting to run the FSAUtility to restore files, the error below is generated

Error

Error: Invalid FileServer  <unc path specified>

Cause

There is a DNS name specific for all file server targets that is stored in SQL.  If this name does not match during the name resolution process, the error will occur.

Solution

1. Log into the SQL server hosting the EnterpriseVaultDirectory database. This can be found in the registry on the Enterprise Vault (EV) server under: HKLM\Software\KVS\Enterprise Vault\Directory\DirectoryService

2. Expand Databases | EnterpriseVaultDirectory | Tables | dbo.FileServerEntry

3. Right-click | Open table  (SQL 2005). For SQL 2008, choose Select Top 200 rows

4. Make note of the server name listed in the DnsName column

5. Run the utility again using the server name from the previous step

You could give that a go...

[ia01]

Awesome! Thanks Tony, that was DNS issue, shortname was resolving to another DNS for some reason.