EV10 FSA index upgrade 32 to 64 bit some errors...

[ia01]

Hi,

EV10 FSA during index upgrade 32 to 64 bit we get errors like below in report files, what does this error means?

SeqNo SSID URL Error Code Raw Error

1335 201008252746578~200410190904110000~Z~90EEB72B98B0D3148013047A5AFE4011 http://ev1.domain.local/EnterpriseVault/download.asp?VaultID=169E0B6417EAF8047B07D8F55B79455CB1110000tuiev1&SavesetID=201008252746578~200410190904110000~Z~90EEB72B98B0D3148013047A5AFE4011&Request=NativeItem 102 enqueueid:1335,

vsekey:1335,

url:1335#crct,

state:error,

siphoned:aborted,

orphaned:false,

warning:none,

error-msg:

---enqueueid:1335,

vsekey:1335,

url:1335#cont,

state:error,

siphoned:aborted,

orphaned:false,

warning:none,

error-msg:

---enqueueid:1335,

vsekey:1335,

url:1335,

state:error,

siphoned:aborted,

orphaned:false,

warning:none,

error-msg:

---enqueueid:1335,

vsekey:1335,

url:1335#pvid,

state:error,

siphoned:aborted,

orphaned:false,

warning:none,

error-msg:

---enqueueid:1335,

vsekey:1335,

url:1335#afid,

state:error,

siphoned:aborted,

orphaned:false,

warning:none,

error-msg:

---enqueueid:1335,

vsekey:1335,

url:1335#custom,

state:error,

siphoned:aborted,

orphaned:false,

warning:none,

error-msg:

---

[LCT]

I have not seen this error but it seems that if you are running EV10.0.1 then this issue has not yet been fixed yet:

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=TE...

might be worth reporting to Symc Tech Support to confirm if it's the same problem and if it is fixed.

Hope that helps.

[ia01]

running 10.0.1

Thanks

[TonySterling · Accepted solution]

Your issue is a bit different than the Tech article posted.  The error code you are seeing is:

102 – Indexing engine rejected item with an error (see RawError value for more information)

Unfortunately the RawError info isn't particularly enlightening.  I think the best thing is to open a call with support.