Receiving the following error message on one of our EV servers:
EventID 8390:
The EnterpriseVault.DirectoryConnection object reported an error
The RPC server is unavailable.
The A1 queue is sitting near 20,000 items at this point.
I'm pretty sure I know what is causing the issue and I will paste some lines from my DTrace below:
19:11:54.226 [8424] (ArchiveTask) <7156>EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Will try to connect to EV Directory Service on KVAULT.GOV.AB.CA
47353 19:31:42.930 [8424] (ArchiveTask) <7156>EV:H VaultCoCreateInstanceEx: An error occurred - RequestedServerName = [KVAULT.GOV.AB.CA], UsedServerName = [199.215.64.35], hrCCI = [0x800706BA], hrResultsQI = [0x80004005], NumTried = [6], bLocalMachine = [False]
117 19:11:54.241 [8424] (ArchiveTask) <7156>EV:M VaultCoCreateInstanceEx: IsLocalMachineExtendedCheck returned false for server [KVAULT.GOV.AB.CA] as the IP Address matched that of the local machine
This issue is this. We are NOT KVAULT.GOV.AB.CA. We don't own this domain, nor IP address. I am not sure how/why our EV servers are trying to contact this object. I have it pinned down to a specific user (from the DTrace). Is there a way to prevent this error on the server? And how can I successfully prevent this from happening?
Please let me know if you need anymore information.
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