11-26-2013 02:07 AM
Hi
We are doing a Enterprise Vault installation and have run in to an issue, when we try to add an exchange server from domain1, and click the "Browse" for system mailbox, we get this error, could not read mailbox information from Active Directory(see picture).
We have a two forrest environment as following
Domain 1
Exchange 2003
AD
System Mailbox account exch2003@domain1.com
Domain 2
Exchange 2010
AD
Enterprise Vault Server
Vault Service Account: vsa@domain2.com
I guess that my issue is that vsa@domain2.com dosn't have enough rights in domain1?
Solved! Go to Solution.
11-26-2013 02:20 AM
Enterprise Vault Service account of Domain 2 requires full access to all mailboxes on Exchange
that needs to be archived from Domain 1. Refer to the below article for permissions.
http://www.symantec.com/business/support/index?page=content&id=TECH76700
Also refer to below article about configuring EV in a cross forest environment
https://www-secure.symantec.com/connect/articles/configuring-ev-and-evowa-cross-forest-environment
11-26-2013 02:20 AM
Enterprise Vault Service account of Domain 2 requires full access to all mailboxes on Exchange
that needs to be archived from Domain 1. Refer to the below article for permissions.
http://www.symantec.com/business/support/index?page=content&id=TECH76700
Also refer to below article about configuring EV in a cross forest environment
https://www-secure.symantec.com/connect/articles/configuring-ev-and-evowa-cross-forest-environment
11-26-2013 04:39 AM
Hi Amol
Thank you it works now :)