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Enterprise Vault Sync Fail Warning

2904Andy
Level 2

We use enterprise vault version 8 SP4 and have had a few failures with people who are manually archiving their mails. They assume the daily sync is taking their mails to the server. This has been failing. They are then left with large numbers of mails not archived. We can recover this but it is long winded and not a good experience for the user. What i want to have is a notice to the user to say that they have not successfully synchronised in X number of days or a warning to say they have X number of emails awaiting archive. This will then allow us to pick up problems before too many emails are in the local vault.

Any help would be gratefully received.

 

Andy

3 REPLIES 3

JesusWept3
Level 6
Partner Accredited Certified

I assume you're talking about Virtual Vault?
I believe this has been requested and is being looked at by symantec to make it more visible when a synchronization fails and when items are still awaiting upload

https://www.linkedin.com/in/alex-allen-turl-07370146

2904Andy
Level 2

Hi,

Yes Virtual Vault is what i'm talking about. Do you any other way from the server to get an overview of who is regularly synchrinising and who is not?

Regards,

 

Andy

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello Andy,

You could try this page:

Login as VSA, goto http://localhost/enterprisevault/vcview.aspx

Regards. Gertjan