Enterprise Vault outlook http connection failed

[samsik]

Hi I configurated EV 11.0.1 and install outlook-add in program in client pc.

Client pc is windows 7 with outlook 2013 sp1

Client outlook http connection failed to ev server.

I attached log fils plz help me

[AndrewB]

the log file says:

17/12/2015 08:21:07.596[1032][H]: HDR:SYNC: EnterpriseVault is inaccessible.
17/12/2015 08:21:07.596[1032][H]: HDR:SYNC: Could not connect to EV

are all the EV services running? if they are, check basic things like if you can ping the EV server form the workstation, firewall rules, etc.

[samsik · Accepted solution]

Sorry This issue is solved.

I did configuration SSL Certificate.

Thank you

[AndrewB]

great, glad we could help