Event ID 2243: Cannot List Messages

[Robert_Ton]

Before I escalated this to Symantec, I wanted to post it here and see if anybody had seen this before in their environment. I get the following message anytime an archiving run is made on one specific mailbox.

Source: Enterprise Vault

Category: Archive Task

Type: Error

Event ID: 2243

Could not scan user mailbox /o=Company/ou=First Admin Group/cn=Recipients/cn=JDoe, cannot list messages

-------------------------------------

The only thing which strikes me as different with this mailbox is that we imported some PST's from a previous firm into the mailbox. However, we do that all the time and this is the first and so far only time we've seen this error.

Any ideas are welcome. Thanks.

[Rob_Hanson]

Have a look at this Technote:

Illegal Characters cause mailbox to not be processed for archiving in Enterprise Vault for Microsoft Exchange

http://support.veritas.com/docs/286607

[Robert_Ton]

Can't believe I overlooked that one when I did my search. Should have surrounded the terms with quotes.

Anyway - thanks for the link. Looks promising.