06-05-2007 12:08 PM
Hi,
Please see below the error we get in the event log when we try to do a search using Enterprise Vault search page.
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Cateogry: Storage file watch
Event ID: 6796
Type: Error
A COM exception has been raised.
The SQL database server for is not available: Check that the SQL Server is valid and is running Internal reference() Description: Additional Microsoft supplied information: Source: Number: SQL State: Native Error: HRESULT [0x8004344a]
Internal reference
.\VaultStoreDB.cpp (CVaultStoreDB::NewCollection) [lines {5425,5435,5438,5439,5440,5441,5444}] built Feb 21 23:54:45 2007
An exception is raised when a process encounters an unexpected fault.
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
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We get similiar errors when we try to use DA to do the search with the same criteria.
EVent ID: 42077
Type: Error
Category : Server
Searching Vault Thread - worker thread for index server: 2 (7)
Vault ID: 908
Number of tries: 5
Cause:The server is unable to access an index volume since it is marked as failed. Index Volume Id: Error:
Searching Vault Thread - worker thread for index server: 2 (7)
Vault ID: 908
Number of tries: 5
Cause:The server is unable to access an index volume since it is marked as failed. Index Volume Id: Error:
Vault ID: 908
Number of tries: 5
Cause:The server is unable to access an index volume since it is marked as failed. Index Volume Id: %1 [0x80041c69]
Description:
Error processing Vault to Search off the queue [0x80041c69]
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Please can someone help us with the above. The latest item that we can pull out of journal search is September 2006. Any searches for dates after that errors out.
06-05-2007 01:39 PM
06-06-2007 06:33 AM