Hi,
Please see below the error we get in the event log when we try to do a search using Enterprise Vault search page.
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Cateogry: Storage file watch
Event ID: 6796
Type: Error
A COM exception has been raised.
The SQL database server for is not available: Check that the SQL Server is valid and is running Internal reference() Description: Additional Microsoft supplied information: Source: Number: SQL State: Native Error: HRESULT [0x8004344a]
Internal reference
.\VaultStoreDB.cpp (CVaultStoreDB::NewCollection) [lines {5425,5435,5438,5439,5440,5441,5444}] built Feb 21 23:54:45 2007
An exception is raised when a process encounters an unexpected fault.
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
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We get similiar errors when we try to use DA to do the search with the same criteria.
EVent ID: 42077
Type: Error
Category : Server
Searching Vault Thread - worker thread for index server: 2 (7)
Vault ID: 908
Number of tries: 5
Cause:The server is unable to access an index volume since it is marked as failed. Index Volume Id: Error:
Searching Vault Thread - worker thread for index server: 2 (7)
Vault ID: 908
Number of tries: 5
Cause:The server is unable to access an index volume since it is marked as failed. Index Volume Id: Error:
Vault ID: 908
Number of tries: 5
Cause:The server is unable to access an index volume since it is marked as failed. Index Volume Id: %1 [0x80041c69]
Description:
Error processing Vault to Search off the queue [0x80041c69]
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Please can someone help us with the above. The latest item that we can pull out of journal search is September 2006. Any searches for dates after that errors out.
