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Exchange Journal Task not runing. DSSBroker.exe Error

Thomas_L_
Level 4
Partner Accredited

Hello,

i have Problems with an Vault 11 System. The Journal Task does not archiv anymore. we moved the SQL Server since 4 weeks. I have complete configure all SQL Settings that are in the TechNote.

When i restart the System there are no errors in Log an all is runing.

The Problem ist that after the Start of JournalTask about 10 Minutes an Error is in EventLog. The URL is wrong. The IP Adress 10.195.0.20 is the old SQL.
But i dont find any Config File ore something else to change the IP.

Command Line: "C:\Program Files (x86)\Enterprise Vault\DSSBroker.exe" -URL:tcp://10.195.0.20:47374/d25b2c2e_90a8_48b9_a9f8_880a87252c9a/KVS.EnterpriseVault.ProcessManager20974680 -CUSTOM:14D4AA4E2FC0DE340915401093862E74D1710000evserver
Application Domain: DSSBroker.exe
Process Id: 155040
Thread Id: 226608
Stack Trace:    bei System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
   bei System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
   bei System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, SqlConnection owningObject)
   bei System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject)
   bei System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
   bei System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
   bei System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
   bei System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
   bei System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
   bei System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
   bei System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
   bei System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
   bei System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
   bei System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
   bei System.Data.SqlClient.SqlConnection.Open()
   bei System.Data.Linq.SqlClient.SqlConnectionManager.UseConnection(IConnectionUser user)
   bei System.Data.Linq.SqlClient.SqlProvider.get_IsSqlCe()
   bei System.Data.Linq.SqlClient.SqlProvider.InitializeProviderMode()
   bei System.Data.Linq.SqlClient.SqlProvider.System.Data.Linq.Provider.IProvider.Execute(Expression query)
   bei System.Data.Linq.DataContext.ExecuteMethodCall(Object instance, MethodInfo methodInfo, Object[] parameters)
   bei Symantec.EnterpriseVault.DSS.DataAccessLayer.LinqToSQL.DiscoverySearchServiceDataContext.ExecuteMethodCall(Object instance, MethodInfo methodInfo, Object[] parameters)
   bei Symantec.EnterpriseVault.DSS.DataAccessLayer.LinqToSQL.DiscoverySearchServiceDataContext.usp_GetDSSDbIndexServiceIdentity(String eVIndexServiceEntryId, Nullable`1& fSSDbIndexServiceIdentity)
   bei Symantec.EnterpriseVault.DSS.DataAccessLayer.SQLDataProvider.GetDSSDbIndexServiceIdentity(String indexServiceEntryId)
   bei Symantec.EnterpriseVault.DSS.SearchBroker.RequestHandler.SearchB

 

1 ACCEPTED SOLUTION

Accepted Solutions

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

are there any stale odbc connections left on the EV server itself? you can check if you run Odbcad32.exe

View solution in original post

2 REPLIES 2

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

are there any stale odbc connections left on the EV server itself? you can check if you run Odbcad32.exe

Thomas_L_
Level 4
Partner Accredited

Hello AndrewB

no i dont see anything. After the First Error the following cam:

Search Broker [PID: 3136] failed to start (11.0.0.1351).

Retry will happen in 30 minute(s).

For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.0.0&build=11.0.0.1351&error=V-437-41406

Anybody know where the SQL Connection Config fpr Search Broker is ?

Thomas.