HTTP-only Outlook Add-In ...

[Titoine]

Hi everybody,

I want use the "HTTP-only Outlook Add-In", but after installed it on my client I have only one button on the toolbars the "Search Vaults".

My version of Enterprise Vault is 8.0 SP5
My version of Outlook is 2003 SP2

Anybody have an idea ?

Thanks for your help,

Antoine

[Andy_Joyce_VERI]

How do you have your desktop policy configured?  All the toolbar buttons can be displayed/hidden as per policy. 

[MarkBarefoot · Accepted solution]

Is your account disabled for archiving? I think you only ever see this button in that case, unless of course as Andy mentioned your policy is hiding them.

[Titoine]

@ Andy Joyce

See my desktop policy :

[Titoine]

Sorry no picture ....

Else ... Yes I have configure a desktop policy with all options "Enabled" and "On Toolbar".

[Titoine]

Hi,

I verify ... but no, and I have the same probleme for some users.

[MarkBarefoot]

Can you get a client trace and post it - it will show what's there from the hidden message perspective.

http://www.symantec.com/docs/TECH38096
 

[Titoine]

Thanks for your help ... in fact, the accounts were disabled ... after the migration to 7.5 SP6 to 8.0 SP5 ... and I need to use EVPM for enabled all acount.

Well done GPKGuy ;)

[MarkBarefoot]

Glad to hear it's sorted