How / when is the .mdc file updated

[AL_G]

Hello

I'm seeing issues with messages like the one below happening from time to time:

"The set of folders cannot be opened. The path specified for the file C:\Users\username\AppData\Local\KVS\Enterprise Vault\STORE-IDp-in-arch-01.mdc is not valid"

(I havn't been able to capture this in logs yet)

- Is anyone else seeing stuff like this?!

- Does anyone know / can point me to info which describes how this file gets updated?

e.g.

- how / when does it get updated (synched?)

- I've seen a (hidden) file called ~STORE-IDp-in-arch-01.mdc file in the same directory which I'm "guessing" is realted to the sync process. How exactly does this bit work (does contain "deltas" ?) how does this end up in the main file - could this be realted to the error above?

Thanks
AL

[TonySterling]

Can you clarify what version of EV server and client are in use?

[AL_G]

Client
OS : Win7 SP1 x64
Outlook Professional Plus 32 bit
Vault Client : 9.0.1.x (February Rollup)

Server
Vault Server : 8.0 SP5

Thanks
-AL

[AndrewB]

What version of outlook is it? 2007? 2010?

[JesusWept3]

This isn't per chance on a network drive is it? (like a roaming profile etc)?

[AL_G]

Hello

No - whilst roaming profiles are enabled, that lives within "C:\Users\username\AppData\Local..."

i.e. the "non-roaming" portion of the user profile

I can also verify this by connecting and files are local (and not part of the roaming profile)

-AL

Also above - I wrote "Outlook Professional Plus 32 bit".
For clarity - I meant to say "Office Professional Plus 2010 32bit"

[Rob_Wilcox1 · Accepted solution]

I believe it's referred to in the Virtual Vault Whitepaper ...  the .MDC file is the metadata cache that users get.  It contains metadata about items in the users archive.  You get one file per archive that you are synchronising to the client machine.

[AL_G]

I'm assuming you mean this one : "Enterprise Vault - Virtual Vault Overview White Paper"

Usefull (albeit a bit "high level").

I can see from here it says: "Synchromization for Vault Cache occurs automatically every 24 hours or manually by using the "Synchonize Now" button.

Dosn't contain as much detail as I'd like but I guess thats all I'm likley to get.

Thanks

-AL