03-20-2009 06:30 AM
Hi,
We are using Enterprise Vault 2007 v7.5. We set up a journaling mailbox but its not being vaulted. I already created a new task, a new policy, a new journal mailbox(both on exchange and in evadmin). I made a new vaultstore. Before creating the new ones I cleaned up the queues related to the journaling so that I was sure that he would use the new once that are created. Everything looks fine for as far as I can see. There are a couple of errors in the tracelog mainly
"The queue .\private$\Enterprise Vault Archive Agent Admin Queue is already open.|It is likely that another process is running and will be processing the Nack messages placed on this queue.|This Nack Handler will now terminate, as it is redundant. No additional action is necessary."
that I find suspicious. There is no queue forming in the private queues. Tasks are all running and syncronizing gives an afermative reply.
I added a tracelog that ran for 30 minutes under the Journal archiving issues trace category.
It would be lovely if any of you guys could help me out.
Thanks in advance,
Wim
03-26-2009 02:31 PM
03-26-2009 02:35 PM
03-26-2009 02:38 PM
03-26-2009 02:40 PM
Have a look at this technote:
http://support.veritas.com/docs/293911
Go right to the end where it says "4. Clear the Directory database entries"
Try running the SQL queries there to clear all of the MSMQ paths and then restart the Enterprise Vault Admin service.
Best Regards,
Frank Beck
03-27-2009 02:29 AM
03-27-2009 10:21 AM
03-28-2009 05:20 PM