04-19-2015 10:57 PM
Hello all,
I have an URL that points to the KBB articles: http://www.symantec.com/business/support/index?page=content&key=50996&channel=TECHNICAL_SOLUTION
That would show a list of kb-articles, and quickly give an overview of latest added articles.
Apparently, the link has changed.
It now routes me to a video of the Outlook Client.
Does anyone know the correct link to get on the search for KB-articles? Is there still a 'landing page' showing the KB articles?
Solved! Go to Solution.
05-21-2015 09:32 AM
Hello Gertjan and Kai
Please find below the new URL to access the list of recently published articles for Enterprise Vault.
EV Product |
SOLUTION Articles URL |
Enterprise Vault Family |
|
Enterprise Vault for Microsoft Exchange |
|
Enterprise Vault for File System Archiving |
|
Enterprise Vault for Lotus Domino |
|
Enterprise Vault for Microsoft Sharepoint |
|
Enterprise Vault for SMTP |
|
Enterprise Vault Compliance Accelerator |
|
Enterprise Vault Discovery Accelerator |
If you would like to see articles of another type update the channelRefKey to one of the following:
DOCUMENTATION
ALERTS
TUTORIALS
INFO
NEWS
GUIDES
If you need this information for another product, update the componentTitle and categoryReferenceKey values.
https://support.symantec.com/en_US/csearch.html?componentTitle=Enterprise%20Vault%20Family&channelRe...
In this example, I will show the listing of documentation articles for the eDiscovery Platform. Browse to the support page for eDiscovery
https://support.symantec.com/en_US/ediscovery-platform.60705.html
Update the componentTitle in the URL to eDiscovery Platform and categoryReferenceKey should match what is shown when browsing to the support page.
https://support.symantec.com/en_US/csearch.html?componentTitle=eDiscovery%20Platform&channelRefKey=D...
04-20-2015 04:13 AM
Hello Gertjan,
Is this what you are looking for?
https://support.symantec.com/en_US/enterprise-vault-family.51330.html
Massimo
04-20-2015 09:09 AM
Hi Massimo,
unfortunately not. in my attached screenshot you will see the missing site i.e. for FSA:
You will see the last modified articles.
I have also pointer to all relevant products for me...
Any ideas?
Thanks!
Kai
04-20-2015 09:58 PM
Hi Massimo, Kai,
I don't have, like Kai, a screenshot from the 'landing page', but the screenshot from Kai does show what I was looking for.
When going to that initial landing page, you would see the KB-articles, latest at the top. This is (for me) usefull, to see what new things have been discovered, and which KB-articles might assist me in resolving issues for EV.
That assisted in determining if I needed to review my environment, to see if I might have this issue.
although the new page looks good, I would like to be able to simply get a listing of the KB-articles.
Thanks.
04-21-2015 01:03 AM
It's also very useful to never miss a patch, new comp.-list or new CHFs...
05-20-2015 11:58 AM
Hi Gertjan,
do you have an idea in the meantime how to find the newest articles?
Massimo any news from Symantec-Side?
thx all!
05-20-2015 01:46 PM
I have received 0 (zero, nul , nada, niente) feedback on my original question.
05-20-2015 07:59 PM
did you run it through your channel manager?
05-21-2015 09:32 AM
Hello Gertjan and Kai
Please find below the new URL to access the list of recently published articles for Enterprise Vault.
EV Product |
SOLUTION Articles URL |
Enterprise Vault Family |
|
Enterprise Vault for Microsoft Exchange |
|
Enterprise Vault for File System Archiving |
|
Enterprise Vault for Lotus Domino |
|
Enterprise Vault for Microsoft Sharepoint |
|
Enterprise Vault for SMTP |
|
Enterprise Vault Compliance Accelerator |
|
Enterprise Vault Discovery Accelerator |
If you would like to see articles of another type update the channelRefKey to one of the following:
DOCUMENTATION
ALERTS
TUTORIALS
INFO
NEWS
GUIDES
If you need this information for another product, update the componentTitle and categoryReferenceKey values.
https://support.symantec.com/en_US/csearch.html?componentTitle=Enterprise%20Vault%20Family&channelRe...
In this example, I will show the listing of documentation articles for the eDiscovery Platform. Browse to the support page for eDiscovery
https://support.symantec.com/en_US/ediscovery-platform.60705.html
Update the componentTitle in the URL to eDiscovery Platform and categoryReferenceKey should match what is shown when browsing to the support page.
https://support.symantec.com/en_US/csearch.html?componentTitle=eDiscovery%20Platform&channelRefKey=D...
05-21-2015 11:43 AM
Kristi,
Thanks!
Although not 'easy', serves the purpose.
I'll verify tomorrow if this is indeed what I was looking for, then will close!
Thanks again.