07-01-2015 07:31 AM
Recently I have noticed multiple Errors in the event log occurring every few minutes.
Event 7182 Web Application Index Search failed and Event 41315 Index Query Server A search failed with error "Value cannot be null. Parameter name: key"
I've run a verification on the Indexes for the users whose mailboxes this is effecting but this didn't highlight any problems.
Has anyone come across this before, are there any good articles for diagnosing the issue.
07-01-2015 08:12 AM
what version of EV? are you using DA or CA?
07-01-2015 08:16 AM
Sorry I completely forgot to add that I am using EV 10.0.4 with hotfix 3. We are not using discovery accelerator. It is archiving mailboxes from Exchange 2013 running on windows 2012.
07-01-2015 08:23 AM
I found a better description of the error, "Failed to search the index volume. (0XC0041C0E)"
07-01-2015 10:27 AM
this technote is similar to the error you're describing. maybe it helps get you in the right direction:
07-07-2015 01:43 AM
You can probably try and do a rebuild on the affected Index volume. For which you are getting an error.