01-30-2013 09:57 AM
Hello All,
we have Enterprise vault environment 9.0.3 and all the clients currently are on windows 7 with outlook 2007 SP3 running on them, the exchange environment is Exchange 2007 SP3 and we are in middle of migration to Exchange 2010.
On the other side our client team is working on rolling out Outlook 2013 to the client users and i am trying to find an option where we can still make outlook 2013 client working with Enterprise Vault 9.0.3, i read online that the Evault has to be v10.0.3 to support outlook 2013 but at this point we are not in a position to upgrade Evault infrastructure. I was wondering if i just install v10 client addin on outlook 2013 machine would that be able to work with 9.0.3 backend.
Awaiting for some promissing response.
-Satya
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01-30-2013 10:00 AM
You could/should try the 10.0.3 *client* with Outlook 2013, and the 9.0.3 server.
Typically, and I think that holds true here, the regular Outlook Addin is +1, -1 when it comes to server version support.
01-30-2013 10:00 AM
You could/should try the 10.0.3 *client* with Outlook 2013, and the 9.0.3 server.
Typically, and I think that holds true here, the regular Outlook Addin is +1, -1 when it comes to server version support.
01-30-2013 10:26 AM
01-30-2013 10:58 AM
What Browser version do you have?
01-30-2013 01:23 PM
For what it's worth...
Windows 7 x64 SP1 + Office 2013 x64 + EV 10.0.3 (Internet Explorer 8) = working
Windows 8 x64 + Office 2013 x64 + EV 10.0.3 (Internet Explorer 10) = working
For me that is.
If it's not working for you then yep have a look at what you did with Browser Choice, and/or post a client log file... maybe? I mean did you wait (first time in you have to wait for IIS to sort it's life out - I just waited nearly one minute on my virtual machines)..
Did you try other functions like opening an archived item?
01-30-2013 03:07 PM
01-31-2013 01:24 AM
01-31-2013 03:15 AM
As Richard says this combination (9.0.3 EV server with the 10.0.3 EV client) is fully supported.
To sumarise, the EV 10.0.3 client can be used with any EV 9 or 10 server back-end.
In your case of using an EV 9.0.3 server back-end then you will want to consider installing this hotfix: http://www.symantec.com/docs/TECH175941
02-10-2013 03:29 PM
Based on this information, should the 10.0.3 client work with any version of Vault 9 server? I'm running 9.0, no service packs.
Thanks.
02-11-2013 12:33 AM
Yes, but you won't get the full benefit without upgrading to a higher version of 9, on the server.
http://www.symantec.com/business/support/index?page=content&id=TECH175941