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Outlook Forwarding Icon works, but right click does not

Lennnnny
Level 3

Has anyone else experienced this? When I select several stub messages to forward I get 2 completely different results depending on which forward function I use. 

Example: In Outlook I want to forward 5 message stubs I select the 5 messages and select the Forward icon in the "standard toolbar". The messages are unachieved and all 5 raw messages are ready to go.

Now I select the same 5 messages but I right click and select the Forward from the drop down menu. I get all 5 stubs messages ready to send now if I send these out people cannot read the whole message because it's pointing back to my archive causing all kinds of problems

Exchange 2003

Outlook 2007

EV client 9.0

Enterprise Vault for exchange 8SP5

 

1 ACCEPTED SOLUTION

Accepted Solutions

Rob_Wilcox1
Level 6
Partner

This is a known issue, and not one that we have been able to do anything about.

 

Essentially Outlook doesn't trigger an event when the right click->forward happens.. so we don't know it happens, and therefore can't do 'our thing'.

Working for cloudficient.com

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1 REPLY 1

Rob_Wilcox1
Level 6
Partner

This is a known issue, and not one that we have been able to do anything about.

 

Essentially Outlook doesn't trigger an event when the right click->forward happens.. so we don't know it happens, and therefore can't do 'our thing'.

Working for cloudficient.com